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WER
Privacy Statement
WER
wants to protect our donors’ wishes, including your privacy concerns.
WER often rents
or exchanges portions of our donor lists. This is a common
practice among charities, and helps keep our fund-raising costs lower.
For WER,
this is far more cost-effective in acquiring new donors (a goal we
all seek) than magazine, newspaper, TV
or radio advertisements.
And many donors
are interested in hearing about the important, unique and exciting
services performed by other charities.
We collect only
basic information about our donors: name and full address, and a
history of donations (for our internal reference and to back up your
tax records). If
a donor gives us credit card information, it is securely stored. If
donors voluntarily
give us their telephone number, birth date or e-mail address, that information
is also
stored but not shared with others.
If we were to
provide your name to another organization when we rent or exchange
your donor list, only limited information would be disclosed: your name
and address
as it appears on our records, and the “donor select”—the
portion of the list the other
organization is requesting.
“Donor select”
data is general information relating primarily to generic donor history.
We would never supply your specific dates of donations, amounts given
or credit card
information, birthdays or other personal information. But if an organization
asked for
“donors who gave at least $10.00 in the last six months”,
your name might be included
if you had indeed given at least $10.00 in the last six months.
We also have several
ways we keep your information secure from unauthorized
individuals inside or outside of our organization:
- Our database
protected by multiple, encrypted passwords.
- Backup Data
is stored offsite in a bank security box, as well as
electronically on a secured computer at an authorized vendor
in another state, whose security equals or exceeds our own.
- Our donor database
is firewall protected and not connected
to any penetrable network.
- Our database
room is under constant camera surveillance
and images stored on CD. The server is in a locked cabinet
located inside a locked data closet.
- Our credit
card processing is state-of-the-art technology
provided by our credit card companies and/or their related
banks. Click here for giving oppurtunities.
If you would like
to check your personal data (it’s a good idea for tax record
accuracy if nothing else), please contact us
at one of the ways described below.
If you would prefer
that WER not rent or exchange your name and address with
other charities, please let us know immediately so we can make the appropriate
changes in our donor records.
You can contact
us in several ways:
- By writing
to:
Donor Services Manager
World Emergency Relief
P.O. Box 131570
Carlsbad, CA 92009
- By faxing us
at 1.760.930.9085.
- By emailing
us at maillist@wer-us.org.
- By calling
us at (760) 930-8001 (1.888.HUG-4-KIDs toll
free) during our
normal business hours (Monday – Friday, 8:00 a.m. to 4:30 p.m.,
Pacific time).
- By filling out
WER's online "OPT OUT" form.
- By “opting
out” when we offer such opportunities with other mailings, at
least
twice a year.
- By sending
a note with your next donation, asking to “opt out’ of
our list rental programs.
We will normally
process your request within two working days after we receive it.
Only authorized staff can make these changes on our database (another
way we already protect you). Once we have fully processed your request,
we will not include your name on any list that we rent or exchange after
that date. However, because organizations often rent or exchange lists
several months in advance, 6-12 weeks may pass before you stop receiving
mail from other charities who have rented or exchanged our donor list.
When contacting
us, please BE SURE to give your full name and address (including Zip).
If you are “John Smith from Omaha” and we have two similar
names in that city, we can’t respond to your request without more
specific information.
THANK YOU for
your consideration. We’re glad to help.
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